We constantly reinvent ourselves to deliver a world-class service that is par excellence. As ICT becomes increasingly prevalent in modern business, improving the client’s competency with our services has become a key focus of PRIME GATE.
Managed Data and Internet Services
PRIME GATE is basically an ISP (Internet Service Provider) providing dedicated, reliable Internet connections to enterprises across the Kingdom. Our business partnerships with Data Service Providers (DSPs) give you ample flexibility - a hallmark of interacting with a single player for all your Internet based service requirements. Our multi-source Internet access is backed by our world-class customer support and 24x7 NOC engineers.
IT Infrastructure Solutions & Services
PRIME GATE provides diagnostic services on your current infrastructure that include performance evaluation, problem identification and analysis, advisory services on best practices and actual implementations.
We also offer complete network infrastructural service from design to setup for new towers, offices, factories, data center, et al.
PRIME GATE helps you focus on your core business competencies by taking off your burden in terms of cumbersome IT operations. We perform all your requisite IT operations - partially or fully, as required by you. We have established capabilities in extending in-house and outsourced support.
PRIME GATE also takes care of the manpower requirements of its clients by providing resident engineers and professionals who are experts in the required field.
Service Level Agreements (SLAs)
Our SLA based Infrastructure Management services provide you with increased ROI in IT infrastructure expenditures and reduced scope for failures. We work to remove the uncertainty out of your IT Service continuity and guarantee a high uptime and reliability with low Mean Time between Failures (MTBF).
PRIME GATE meets all the expectations of the clients by signing agreements with them and committing to the highest service level that suits the customer business.
We are an emerging player for structured cabling systems for any IT infrastructure. Our comprehensive range of services includes design of the structured cable system to installation, testing and documentation.
We can provide our clients with voice/data/video cabling systems and data center infrastructure services that include detailed engineering to complete installation build. We have an attention to detail with best practices for installation services. This enables us to deliver world-class turnkey systems in virtually any type of installation environment.
Our project managers, certified infrastructure and network engineers, cabling experts and Registered Communications Distribution Designers (RCDD) work together on every aspect of the technological build-out to offer the full suite of networking solutions.
PRIME GATE offers wireless solutions to provide clients with instant connectivity in different terrains. Our solutions address your application needs and are cost-effective both in terms of capital expenditure and operating expenditure.
Our wireless offerings include Microwave, point-to-point, point-to-multipoint and WLAN solutions. All our wireless deployments use standards based technology, plug and play features, mobility management and value-added features with a scalable infrastructure.
We are rapidly emerging as a leader in tele-presence, HD video conferencing, and audio conferencing solutions. With solutions for best-practice network which includes, LAN, WAN, Wireless LAN, IP telephony and video conferencing, we are considered a visionary in communications that empower people to connect and collaborate everywhere.
We have developed the full range of high-quality, easy-to-use and affordable voice and video communication endpoints including video conferencing equipment, web conferencing software, multi-network gateways, and multipoint conferencing and network access solutions.
Managed Hosting Services
PRIME GATE provides its clients with a high performance, uptime and increased flexibility for business efficiency through its Managed Hosting Services. We have partnered with IBM Middle East, HP, Microsoft, EMC and VMWare to offer clients multiple platform options that provide control, flexibility, security and scalability.
Our customizable virtual servers offer the option to clients to select memory, storage, distribution and operating system as well. There is no longer any need for any server management.
Your IT administrators will be freed-up to focus on innovation with our virtualization services which improve energy efficiency along with reduced hardware. Moreover there is a greater utilization of resources due to increased server to admin ratio. Ultimately, it is all about faster deployment of desktops and improved desktop management.
PRIME GATE helps you with managed storage. We are ever ready with the right storage solution that suits your budget, capacity and performance needs. Every solution we offer is designed to accommodate your future requirements without causing any delay or obstacles in the running of your enterprise. We provide clients with comprehensive management of their storage operations in accordance with their specific service level requirements. Our experts enable you to proactively plan storage management with detailed reporting and in turn improve quality of storage service delivery and the IT environment.
Backup and archiving are very important elements to any IT setup of an enterprise. To keep your operations smooth and trouble free, a complete backup schedule and log need to be created during implementation of managed service in consultation with the customer. This needs to be updated on a daily basis to keep track of complete backup.
We provide you with unmetered managed backup that helps in protecting your data and business reputation by greatly reducing the risk of any data loss. You also get to enjoy the additional advantage of restoring the entire data that you require, quickly when you need to.
Disaster Recovery Systems (DRS)
Availability of the Information Technology for all the mission critical business processes is key for the smooth functioning of any enterprise. Our solutions take care of disaster recovery and allow you to retrieve any lost data - quickly and reliably.
It is our responsibility to protect your business against unpredictable losses. PRIME GATE’s DRS include security against natural disasters, accidental deletion of critical data and even protection against system failure on a massive scale. Moreover, being cloud based, you do not need many resources to synchronize from the main site to the cloud.
Our DRS enables you to move ahead of your competition.